Privacy Policy
Effective from: 31 August 2026
Introduction
Grow With Intent Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our website, contact us or use our web design and website support services.
From 31 August 2026, Grow With Intent Limited will operate as a web design business. This Privacy Policy reflects our current services and replaces previous references to community activities, WhatsApp communities, referrals and introductions.
Information Collection and Use
Personal Information We Collect
We may collect personal information that you provide when you:
Contact us about our services
Enquire about a Starter Website or another web design service
Purchase or use our services
Complete forms or provide information required to create your website
Provide your preferred domain name
Provide information about your business, products or services
Provide website text, images, logos or other content
Communicate with us by email, phone, social media or through our website
Make payments for our services
Submit a complaint or provide feedback
The Personal Information We Collect May Include:
Your name
Email address
Phone number
Postal or billing address
Business name and business details
Information about your products or services
Preferred domain names
Website content, including text and images
Payment information required to process payments
Communications and correspondence between you and us
Any other information you choose to provide
Purpose of Data Collection
We use the information we collect to:
Respond to your enquiries
Provide and manage our web design services
Create, develop and maintain your website
Set up or assist with your domain and web hosting where this forms part of your service
Communicate with you about your website and services
Process payments and manage your account
Provide ongoing website maintenance and support
Improve our services
Handle complaints and resolve service issues
Comply with legal obligations and protect our legal rights
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
Your consent, where consent is required
The performance of a contract with you
Compliance with legal obligations
Our legitimate interests, including managing and improving our services and business operations
Where we rely on your consent, you may withdraw it at any time.
Data Sharing and Disclosure
We do not sell your personal information to third parties.
We may share your information with trusted third-party service providers where necessary to provide our services. This may include:
Payment providers
Domain providers
Web hosting providers
Website software and plugin providers
Email and communication providers
Website security and maintenance providers
We will only share information where necessary to provide the services you have requested, meet our legal obligations or protect our legal rights.
We may also disclose your information where required by law or where necessary to protect the rights, safety or security of Grow With Intent Limited, our customers or others.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, loss or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should take reasonable steps to protect any account information, passwords or other sensitive information relating to your website.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected.
We may retain certain information for longer where required for legal, accounting or tax purposes. Some financial and business records may be retained for up to seven years.
When information is no longer required, we will delete or securely dispose of it where appropriate.
International Data Transfers
Some of the third-party providers we use may process or store personal information outside the United Kingdom or European Economic Area.
Where your personal information is transferred internationally, we will take appropriate steps to ensure that suitable safeguards are in place to protect your information in accordance with applicable data protection requirements.
Children’s Privacy
Our services are intended for business owners and are not directed at children under the age of 16.
We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected such information, we will take appropriate steps to delete it.
Profiling and Automated Decision-Making
We do not currently engage in automated decision-making or profiling that produces legal or similarly significant effects on you.
If this changes, we will update this Privacy Policy where required.
Third-Party Links
Our website may contain links to third-party websites or services.
This Privacy Policy does not apply to those third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing personal information.
Your Rights
Under applicable UK data protection law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to applicable conditions
Object to certain processing of your personal information
Request restriction of processing in certain circumstances
Request the transfer of your personal information where applicable
Withdraw consent where we rely on consent to process your information
Exercising Your Rights
To exercise any of your rights or ask a question about how we handle your personal information, please contact us at:
Email: enquiries@growwithintent.co.uk
We may need to verify your identity before responding to your request.
Complaints Handling
If you are unhappy with our services, including the creation, maintenance or management of your website, please contact us first so that we have the opportunity to review and address your concerns.
Please send your complaint to:
Email: enquiries@growwithintent.co.uk
Please provide as much relevant information as possible, including details of the service you received and the nature of your complaint.
We will acknowledge your complaint and review the information provided. We may contact you if further information is required to investigate the matter.
We will aim to respond within a reasonable timeframe. If additional time is required, we will let you know.
If your complaint relates specifically to how we handle your personal information and you remain dissatisfied after contacting us, you may have the right to raise your concerns with the Information Commissioner’s Office.
Supervisory Authority
If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority responsible for data protection matters.
Marketing Communications
Where required, we will obtain your consent before sending you direct marketing communications.
You can withdraw your consent or unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or by contacting us at:
Email: enquiries@growwithintent.co.uk
Anonymised and Aggregated Data
We may use anonymised or aggregated information for business analysis, research and service improvement.
This information does not identify you personally.
Data Breaches
In the event of a personal data breach, we will take appropriate steps to investigate and manage the breach.
Where required by applicable law, we will notify the relevant supervisory authority and affected individuals.
Legal Requests and Protection of Rights
We may access, preserve or disclose your information where we reasonably believe that disclosure is required by law or necessary to:
Comply with a legal obligation or legal request
Protect our legal rights
Prevent fraud or other unlawful activity
Protect the safety and security of our business, customers or others
Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information or our data protection practices, please contact us at:
Grow With Intent Limited
Email: enquiries@growwithintent.co.uk
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or business practices.
Any updated version will be published on our website. Where appropriate, we may also notify you of significant changes.
Last Updated Date
28 August 2026
Effective Date
31 August 2026
